writing

When the conversation dies, what do you do?

When the conversation you are having dies, what do you do?Conversations die when you tune out of them, when you stop tracking your truthfulness about your experience, when you fall back on tired routines that mean little but keep you feeling safe, when you say what you think is expected rather than what's real, when you slip into jargon and abstract concepts, when you tell lies - even small ones - about yourself, and about others.When the conversation dies, what do you do?Many of us, I think, keep going as if nothing had happened.Occasionally, this is bound to happen.But repeated again and again, over hours, days, months, years - our diminished, fossilised conversations in turn diminish us and our relationships.Much of the corporate world seems to have made an art out of the dead conversation. Families, people who were once lovers, and whole organisations slip quietly into deadness without even noticing. Bringing the conversation back to life seems too risky, too vulnerable.The consequence?Feeling safe.And becoming ghosts.

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Nine mistakes

Nine common stories about what's not allowed to you:

You're not supposed to make mistakes

You're not supposed have your own needs (others can have theirs)

You're not supposed to be yourself (so pretend to be something you're not)

You're not supposed to be too happy (something's going wrong if you are)

You're not supposed to feel too comfortable

You're not supposed to depend upon anyone else

You're not supposed to be vulnerable or to trust anyone

You're not supposed to assert yourself (so do always what others want of you)

You carry your own story about this around with you, quietly, telling no-one.It seems so real.It shapes your actions, your thinking, your relationship with others.You decide what to do from inside it, and think your decisions are grounded in truth.You lead from it, raise your family from it, work from it.And each story hides so much from you.Which of these stories about yourself is most familiar to you?And can you be sure, really sure, that it's true?

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Looking good

Could it be that it's time for you to give up looking good so you can be real instead?I'm not saying this lightly.Two summers ago, I found myself rendered momentarily speechless, mid-conversation, as a dear friend and I walked together for lunch. A few minutes later, flat on my back on the pavement, heart pounding, short of breath, mind racing.I knew for certain only after a few days - but had an inkling as it happened - that an undiagnosed blood clot that had been forming in my leg for some time had at that moment broken loose from its moorings.Terror, love, longing, hope, confusion.I called home while we waited for the paramedics to arrive."I'm fine," I said. "There's nothing to be worried about".Not, "I'm scared.". Not, "Please help me". Not, "I don't know if I'm going to be ok"."I'm fine".It was a hot June afternoon, blue skies, but there must have been clouds as I remember watching a seagull wheel high overhead against a background of grey-white."I'm fine".Just when I most needed help and connection I played my most familiar, habitual 'looking good' hand - making sure others around me had nothing to be worried about. A hand I've played repeatedly since I was a child.Even in the most obviously life-threatening situation I had yet experienced: "I'm fine". Too afraid to be seen for real, to be seen as something other than my carefully nurtured image of myself.It was there, on the pavement, that I started to understand in a new way the cost of holding myself back from those I most care about; the power and necessity of vulnerability and sincerity; that my humanity, with all its cracks, complexity and fragility, is a gift to others, not a burden.I began to see that the realness I treasured in the people who love me the most was my responsibility too - a necessary duty of loving in return.I'm still learning, slowly, how to fully show myself.One step at a time.And I'm learning, too, that sometimes we'll carry on trying to look good, even if it has the potential to ruin our lives as we do so.

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Accepting life

An unchangeable feature of life is that, at every moment, you find yourself inescapably in some situation or other - perhaps one that you did not choose.And however magnificent or terrible it is, you are, conclusively, just here, at this moment in the life that you are living.No manner of denial (and all the suffering that comes with it) can change that your life continues from this moment, this particular configuration, and not from another.And so acceptance of life - as opposed to fighting life - is not 'putting up with things' but responding fully from where you are. Not pretending to yourself or to others that you are somewhere else.Every situation, however glorious, however unwelcome, has its own possibilities. And you have precisely this hand to play in whatever way you can.Many paths lead from this place.Will you go to sleep to yourself, or step in to this, the one and only life you have?

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Stimulus and Response

After writing yesterday's post on work and love, I was introduced to Dan Pink's RSA talk on our mistaken assumptions about what makes good work possible.The subtitle of his talk could be 'Don't think you can manipulate people into making their most genuine contribution'.Paying bonuses for performance, argues Pink, works out only in very particular situations. Promise to reward people more for performing a mindless mechanical task, and often, yes, they'll find the wherewithal to do it better, or faster.But make bonuses the reason to do work that requires care, thoughtfulness, or imagination - especially if that's your primary method of engaging them - and you're most likely to see poorer results.I don't think this should surprise us. We know pretty quickly when we're being manipulated and it often makes us cynical and resentful.The very idea that bonuses would increase performance arises from the still-influential work of the behaviourist psychologists of the last century. They argued that the inner experience of human beings is irrelevant, and that we can decide what to do by looking just at outer stimulus and response patterns.In many organisations we're still caught up in the simplistic understanding of people that the behaviourists inspired. The consequence? The design of management practice based on the reward and punishment responses of animals such as rats.But we're human beings, with rich inner worlds that cannot be ignored just because they're hard to measure. We are brought to life by meaning, belonging, contribution and creativity. We're not machines, nor do we contribute any of our higher human faculties in response to a straightforwardly manipulative stimulus such as a bonus.When we're treated  - or treat ourselves - as if we're something less than the complex, meaning-seeking beings that we are, it should be no surprise that we - and our work - are diminished.Pay people enough to have the issue of money be off the table, argues Pink. And then you need to ask deeper questions.Here's the animation from his talk, with thanks to Geraldine for introducing it to me.[youtube=http://www.youtube.com/watch?v=u6XAPnuFjJc]

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Love

Love - genuine love for anything - is so often left out of the discourse of organisational life.Apparently it's not serious enough for business.Sometimes we'll allow ourselves passion - a word which is allowed, I think, because it sells us to others with its promise of energy and heat, commitment and making things happen. (We're so tied up with endlessly making things happen that we've forgotten everything else that conspires to make it possible).And we'll allow ourselves cynicism and skepticism, moods which distance us from one another and give us a feeling of superiority (a kind of pseudo-sophistication in which we believe we have greater insight than everyone else around us, who simply can't see what we can see).Frustration and resignation are also welcomed in many organisations, because serious work is apparently meant to be difficult all the time and both of these moods, reminding us of our difficulty, tell us that we must be doing it right.But love - genuine love? Deep, heartfelt love for something or someone that brings out our integrity, moves us, has us speak truth even when it's inconvenient, draws us out of ourselves, can touch people with something beyond manipulation or self-interest? How often do we allow that in ourselves or in others?We treat love with disdain.And we're much the poorer for it.

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The cycle of ennui and distraction

Here's a self-perpetuating cycle that may be familiar to you:

ennui

The way out? Through the body.Give up trying to distract and numb yourself. It only lands you deeper in.Instead turn towards the experience. Understand that your anxiety, fear, shame are teaching you about the world. You cannot finish everything. You cannot know everything. This is the way of life, and you cannot change it.There is nothing wrong with you.And so instead turn into life. Step away from the screen, the to-do list. Run. Walk. Dance. Or sit quietly for a while feeling the simple presence of your body, your breathing, your aliveness.And then, only when life has taken hold of you, return to your work and your commitments.They - and what's important - may look very different to you from here.

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What causes what?

Standing at the sink, washing the dishes, an old coaching client comes to mind. I don't know why. We used to sit talking in his office or in the front room of his home, and as I remember the contours of that experience I'm quickly off into other worlds, memories, and then ideas about what needs doing now.How strange and unruly thought is.Later, putting away some items in a kitchen cupboard, I am inexplicably thinking of characters from a TV series that I love (which does not, as far as I can remember, ever feature a kitchen).And writing this I find myself thinking of my grandfather.When I was small he used to send me to the shop next door with a few pennies and instructions to buy myself whatever I wanted. I'm touched by gratitude and sadness, and find myself thinking about my relationships with my own children.And each time thoughts arise, new actions that need taking occur to me. The course of my day - what I actually attend to - shifting in subtle and unpredictable ways.How little we know ourselves, the quiet hiddenness from which our actions arise, what's going to happen next. And given how little we can know of ourselves, how little we really know of others.And how inevitably incomplete our efforts, in the affairs of our organisations, to understand what's causing what, or be fully in control.

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Life's incompleteness

There are millions of books that you'll never read.Millions of films you'll never see.Places you'll never go to.People you'll never meet.Experiences you'll never have.Do you chase after what's unattainable with resentment and frustration, raging against life's limits? Or open in gratitude at life's richness?I am starting to discover George Steiner's work for the first time. Here he is with a beautiful account of his move from fear to wonder on this very question, involving a fascinating story of the discovery and reburial of thousands of terracotta Chinese warriors.[youtube=http://youtu.be/Q1z3sMGYjNk]

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